Shipping & Delivery

The Supplier delivers the Products exclusively on the territory of United Arab Emirates. The products will be delivered to the Buyer or the person designated by the Buyer through a courier company (hereinafter referred to as the “Courier”) at the delivery address mentioned in the Registration Form.

The Buyer undertakes to receive the Product or to designate a person regarding the takeover of the Product from the Courier. The product will be delivered to the Buyer or the person designated by the Buyer, and in the absence thereof the Courier is instructed by the Buyer to hand over the Product to another third party in the space at the delivery address.

In the latter case, the Buyer expressly agrees to the surrender of the Product to another third party at the delivery address, assuming that this third person has been mandated by the Buyer upon receipt of the Product from the Courier.

The Buyer or the person designated by the Customer to take delivery from the Courier, can take or open the Package in front of the Courier only after the payment was completed and has the obligation to check that all the products in the Package accompanying the Package are included in the Package and whether these products have the packaging intact.

On the date of delivery /receipt of the Product, the Buyer undertakes to sign a receipt (hereinafter referred to as the “Receipt Confirmation”). The confirmation of receipt is proof of the fact that the Product was handed over to the Buyer by the Courier and the fact that the package and its contents are in accordance with the invoice and are intact.

The Buyer undertakes to pay additionally the cost of delivering the Product in the case of orders below 100AED (one hundred ). For orders bigger than 100AED(one hundred), the Buyer will receive free delivery.

The Provider, through the Courier, will attempt to deliver the Product to the Buyer within one to three business days, calculated from the date of receipt of the Confirmation Email. In the case of products not in stock you will be notified of an appropriate delivery date.

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